Return and Refund Policy for ShopDiveTalk.com
Return an Item
To initiate a return, simply email us at info@divetalk.com, and we will instruct you on how to package the item. You are responsible for the cost of packaging (such as the envelope) and return shipping. Once the item is received, refunds for accepted returns will be processed within 5 business days. Please note that due to payment processor rules, it may take up to 10 business days after processing for the refund to appear in your account.
Gift Exchanges
If you received merchandise as a gift and would like to exchange it for another item, please contact us at info@divetalk.com for assistance.
Incorrect or Defective Item
If you receive an incorrect item or if the merchandise was damaged or defective, please contact us at info@divetalk.com for assistance.
Marked Down Merchandise
All sales are final on marked-down merchandise. Sale items, promotional items, clearance items, and international orders are not eligible for return or exchange.
Event Registrations
Each event has clear refund timelines and details. Please review those details before registering for the event. Registration for the event represents your agreement to that event’s refund policy.